Help & Support

General support

For general and support queries please use the contact form, or send an email to, and one of our team member will be happy to help.


How May We Help You ?

About Our Courses

You can access training on any electronic device as long as you have an internet connection.

Yes. You can use your username and password to login and review the training material even after completing the training.

No, there’s no time limit in which you must complete your training. You can split your training up over many different sessions if you wish, or complete it in one go. You’re free to learn entirely at your own pace.

Yes, you can register for a demo which allows you to complete part of the training for free. You can register for a demo by pressing the interactive demo button on the relevant product page of any of our courses.

Yes! Our courses can be taken from anywhere in the world, as long as you have a device with an internet connection. We’re happy to share completed course certificates through e-mail. If you are taking the course from outside the India, please check if your chosen course covers the legislation in your country.

Purchasing Courses

Getting started with your training couldn’t be easier! Just add your desired course(s) to your basket and check out. We’ll then send you a username and password that will give you instant access to your training, and you’re ready to go.

If you’re purchasing training for your team then you need to add the number of courses you require to your basket. Once you’ve made the purchase you will be emailed a list of login details that you can distribute to your staff.

Yes you can. Just choose the PayPal option when you are ready to check out. If you pay by PayPal, we will use your PayPal email address to create the username for your training account.

Yes, our bulk discounts are automatically applied to orders containing any combination of courses. We offer the following discounts on bulk purchases:

If you purchase 10+ courses you receive a 10% discount
If you purchase 50+ courses you receive a 20% discount
If you purchase 100+ courses you receive a 30% discount
If you purchase 500+ courses you receive a 40% discount
To discuss your training requirements or budget in more detail, please contact our friendly sales team on +91-7986287191

When purchasing the training please enter the details of the cardholder. When the learner logs in for the first time they will be asked to enter their own details.

Logging In

When you purchase training from us, we will send you full instructions on how to get started straight away. If you’ve not received an email from us please check your junk or spam folders. If you’re still experiencing trouble, then please contact our friendly Support Team by calling +91-7986287191 or emailing us at

If you have purchased a single course, you will have chosen a password for yourself when you registered for an account. If you need us to reset this then please contact our Support Team by calling +91-7986287191 or emailing us at

If you are experiencing issues completing your course we recommend clearing your cache, which you can do on your browser. In most cases when you log back into your account you will be able to proceed without issue. If this doesn’t work and you’re still experiencing problems then please get in touch with our Support Team by calling +91-7986287191 or emailing

For the best experience we recommend completing our training using Google Chrome.

Assessments & Certificates

Yes. If you don’t pass, don’t worry! You can take the assessment as many times as you need with no extra charge.

Providing that your training has been fully paid for, you can download an electronic, PDF copy of your certificate immediately after completing your course.

Yes, that’s not a problem! Simply write to us at and details of the name change.

You can login to your training account and download a PDF replacement at any time or please contact us by emailing

Still need help ?

For any other questions, or if you still need additional help, please contact our support team who will be happy to assist you further.